A fresh approach to hearing what your customers are really saying
Get a unified view of the voice of your customers (VoC) 10x faster
Cruxx unifies all your customer feedback across platforms and channels and automatically analyzes feedback at scale to deliver granular, actionable insights - at speeds not humanly possible. Find out what your customer's really want across all your business teams and functions. Track sentiments, insight trends and competition intel - all in one dashboard.
"Cruxx.ai is truly a game-changer"
Ritesh Krishna,
CPO Office,
Meesho
Cruxx.ai’s ability to pinpoint bugs and feature requests has significantly enhanced our efficiency in problem discovery and prioritization. With Cruxx.ai, our Product Managers are empowered to focus on strategic improvements, identify hot spots in product functionality, and align enhancements with user needs seamlessly. This has not only accelerated our roadmap planning but also deepened our connection with our user base. Cruxx.ai is truly a game-changer for any product-focused organization.
Analyze competition with a fresh new approach
Elevate your competitive edge by directly benchmarking your customer insights against your competition on key metrics such as sentiment, strengths, weaknesses, ratings, and more. Dive deep into comparative analytics to uncover actionable intelligence that propels your business forward.
Evolve into a truly customer-obsessed organization with Cruxx
Tap into the full potential of your customer feedback
Custom AI Model
Create custom AI models and taxonomies tailored to your business needs
Team View
Views for business function teams
Sentiment Score
Each phrase in your customer feedback is analyzed to detect underlying sentiment
Trends & KPIs
All feedback, categories and insights get a score to track trends and set progress KPIs
Langages
Analyze feedback in over 130 languages, even Hinglish
Keyword Tracker
Track keywords and search for phrases in raw feedback
Early Signal Alerts
Catch bugs and other issues before they blow up
Leadership Summary
High level summary and highlights of all your feedback for management
Auto-Categorization
Feedback automatically categorized into themes, business units and functions